I have to start by saying; I don't remember the last time I sent a letter like this.
I am writing to compliment you folks, for the great job you do. - Ever since happening upon your website during "the pandemic," you have exceeded my expectations.
From the time your customer service rep initially contacted me, explaining how joining your Prime Membership, would actually save me money. (My mouth dropped open.) Then crediting me for a couple of purchases, prior to that. (You could have knocked me over with a feather.) - Then, consistently outperforming anyone in the industry, with turnaround times; for every-single-one-of-my-orders. (I can say, without hesitation: A couple of "the biggest names in the firearm industry," that charge too much, and provide far less, literally "don't hold a candle to you," when it comes to customer service. - Added together, this all makes me think you actually appreciate my business! - You don't just "talk it," you actually "walk it.")
In my experience, you are an elite-tier company, regardless of the industry.
Please, keep up the great work. - It does not go unnoticed. - It is sincerely appreciated.
Hi there!! I'm Nicole Thomas and I asked about two 7mm mag shells for my sons to put their dad's ashes in. I wanted to let you know I received them today and they'll be fashioned up by Friday on necklaces for my sons. My sons (27y & 26y) used to hunt with their dad and he only used a 7mm mag. His was the first gun they ever shot and they did a TON of target practicing with it lol (I bought many boxes of shells lol). Over the years their dad took them hunting and he would let them use his gun and were pretty successful even at a young age When their dad passed away (December 28, 2021) they both cried about the good times they had and those they will never have again. They've always talked (and still do) about hunting excursions with their dad and that gun. Also him teaching them the in's and out's of guns and hunting. They do not know I'm making these for them but, when I give them to them, I will gladly send you pics or videos
You (Ms. Arianna, coworkers, and supervisors) have NO idea how much your kindness means to us. No amount of anything could ever repay you. Here in southern West Virginia, buying any type of shells is hard to come by unless you're buying 22's. Thank you. From the bottom of my (our) hearts we will never forget this.
I cannot say enough about the excellent customer service and quality ammunition! My Prime Membership is my main source for ammo! Thank you!!! – Jeffrey L.
There are a lot of very positive things I can tell you about Target Sports. Huge ammunition inventory, fast shipping, the best prices, bulk sales and many more. But the most important aspect of their business model is that they strive daily to provide real services and useful information to their loyal customers. Target Sports goes above and beyond answering thousands of emails and texts all day from their customers and the public. Target Sports respects their customers and spends a huge amount of time not only answering questions but also educating the consumer. I recently purchased a variety of bulk ammunition types from Target Sports. 7.62/308, .45, 5.56, 300 Blackout and quite-a-bit of 12 gauge, .40, .458 SOCOM and 9MM. Every one of my orders has been perfect. I have been price checking and Target Sports is the best overall, on bulk orders often giving me huge savings. The Target Sports website is very well constructed and was designed to give customers easy fast access to 98% of their questions. When I order an item my receipt arrives in seconds and my delivery date and delivery info are almost immediate. All of the information I have demonstrates that Target Sports respects the public and its customers, and they are doing and delivering the best they can during the current ammunition shortage. Lastly, Target Sports support for the Constitution, in particular the 2nd amendment is patriotism in action every day. - Joseph S.
I wanted to take the time to thank everyone’s hard work to supply reasonable priced ammunition during not only a pandemic but an election crisis as well. If it wasn’t for all of you I wouldn’t be able to enjoy my passion for shooting sports. I couldn’t be more proud of the amazing people that make this country great and I cannot be more grateful to be your customer. Thank you & stay healthy. – Jarrad B.
I just wanted to thank you for once again providing a quality ammo at a very reasonable price that was shipped/received amazingly fast. I know how difficult it has been under present circumstances to provide the variety of ammo that your customers require. I will continue to be your customer no matter what. – James L.
Just want to thank everyone at Target Sports for all their hard work. You guys are doing a great job in very weird times. I appreciate the prompt fulfilling of orders and the awesome fast shipping. You guys are my go to for all my ammo needs. Thanks again and know you're appreciated!! – Ken S.
I've now placed two small orders for ammo from ya'll and I just wanted to compliment you all on the great service. Finding what I needed on your website was easy and delivery as well as packaging was great. Will be telling my friends about ya'll. Take care. – Mike D.
I just wanted to say I’m actually blown away by how fast I received my order. I was expecting delays like with everyone else, but you guys are on top of your game. Much appreciated and you guys most definitely will be getting more of my business. Thank you’s all! – Brett C.
Y’all are the best! I mean that sincerely and truthfully. TSUSA has always been great to work with and buy from. Especially during all of this. As someone who works in the firearms industry myself, I wanted to thank y’all for staying true and being honest with pricing. I and many others out there will remember this when things get back to normal. This is the second time I’ve needed to contract you for help. Y’all have been extremely fast on your responses. Thank you. Y’all have locked me in as a customer for life. Proud to be a Prime Member! – Wright L.
Dear Target Sports USA, I just wanted to highly complement you and say thanks for your hard work of getting great ammo deals to me and all your other customers you have unbelievable service! – David C.
Thank you so much for the work you guys do. I’ve ordered ammo from so many different places and haven’t gotten anything. I’ve never shopped with you guys before but after you guys working this hard, I will be a forever customer. Thank you! – Evan B.
Excellent company! Being a Prime member pays off! Fast and timely service with a great selection. Customer service is awesome to deal with. Very responsive and professional with a personal touch. - Richard E.
I purchase all of my ammo from Target Sports, they have made my life easier by being a member of the Prime Ammo Membership which has free shipping and first chance on incoming ammo. But I would be remiss in not mentioning their customer service, they assisted me in a simple billing concern and did it quickly and effectively, this is not the norm in current businesses today. I am excited to work with this group now and the future with all of my ammo needs! - Kevin N.
I have ordered a lot of ammo from Target Sports USA website. I HIGHLY recommend them. During Covid, shipping and customer service has been right on! Excellent! I had a couple incidents (of my own doing) on the website. I just called up customer service and in a timely manner, they took care of EVERYTHING. I totally have 2 thumbs up for the shipping and customer service. If ANYONE needs ammo--Buy it from Target Sports USA!! - Robert J.
Fast shipping, ammo in excellent condition, and shopping and purchasing on the site was super easy. Will do business with Target Sports again 100%!! - Sean L.